Privacy Policy
Last Updated: April 8th, 2026
Our Policy
Welcome to the website (the “Site”) and mobile application (the “Application”) of Destiny Guide Inc. (“Closer”, “we”, “us” and/or “our”). This Privacy Policy explains how we collect, use, and share information about you when you use our services, including our website www.mycloserapp.com and mobile application (collectively, the “Services”).
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.
This Privacy Policy is part of our Terms of Service. Please read both documents carefully.
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1. Information We Collect
When you interact with our Services, we collect the following types of information:
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1.1 Information You Provide
During Registration
When you create an account on Closer, you provide the following required information:
- Email address
- Password for the Closer account
- First name or nickname
- Place of birth
- Date of birth
- Time of birth (optional)
- Gender identity
You can register through our mobile application.
Adding “Connections”
The Services allow you to provide personal data about other individuals (for example, a romantic partner or other relationship), referred to as “Connections.”
This may include:
- First name or nickname
- Place of birth
- Date of birth
- Time of birth (optional)
- Gender identity
By providing personal data about a Connection, you represent and warrant that:
- You have a valid legal basis under applicable data protection laws to provide such data (such as the individual’s consent or another lawful basis);
- You have informed the individual, where required, about the processing of their data as described in this Privacy Policy.
You acknowledge and understand that:
- The individual may not be aware of or actively using the Services;
- Closer does not independently verify whether you have obtained appropriate consent or legal basis;
- The data is used solely to generate relationship insights and related content within your account;
- Closer does not contact or communicate with the Connection based on the data provided.
Closer processes such data in reliance on the representations made by you and is not responsible for the accuracy of such data or your legal basis for providing it.
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1.2 Automatically Collected Data
We collect certain information automatically when you use the Services. This may include:
- Usage data (such as interactions with features, screens viewed, and activity completion)
- Device information (device type, operating system, app version)
- Technical data (such as error logs and performance data)
We use analytics tools, including Google Analytics, to understand how users interact with the Services.
We primarily analyze this information in aggregated form; however, some data may be associated with your account to:
- Improve functionality and user experience
- Understand feature usage
- Maintain and optimize the Services
We do not use this data to track your activity across third-party services.
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1.3 Automatically Collected Data
The Services may utilize artificial intelligence and automated processing systems to generate relationship insights, summaries, and suggested Activities based on the information you provide.
These systems analyze input data (including profile data and information about Connections) and generate outputs based on pattern-based interpretative models.
You acknowledge that:
- The generated insights and Activities are produced automatically and may not fully reflect your personal circumstances;
- Outputs may be incomplete, inaccurate, or not fully appropriate;
- The Services do not involve fully automated decision-making that produces legal effects or similarly significant effects on you within the meaning of applicable data protection laws.
The outputs are provided for informational and reflective purposes only and should not be considered factual statements or professional advice.
Payments & Subscriptions
- Closer is free as of April 2026.
- We plan to introduce a payment processor for subscriptions in the future.
- Payment data policies will be updated when this feature is added.
Cookies and Similar Technologies
We may use cookies on our website to improve your experience. However, cookies are not used within the mobile application.
Device Information
We may collect non-personally identifiable data about your device, including:
- Device type and operating system
- Browser type (for website access)
- Mobile app version
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Use of AI and Automated Processing
The Services may utilize artificial intelligence and automated processing systems to generate relationship insights, summaries, and suggested Activities based on the information you provide.
These systems analyze input data (including profile data and information about Connections) and generate outputs based on pattern-based interpretative models.
You acknowledge that:
- The generated insights and Activities are produced automatically and may not fully reflect your personal circumstances;
- Outputs may be incomplete, inaccurate, or not fully appropriate;
- The Services do not involve fully automated decision-making that produces legal effects or similarly significant effects on you within the meaning of applicable data protection laws.
The outputs are provided for informational and reflective purposes only and should not be considered factual statements or professional advice.
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2. How We Use Your Information
We use your data to:
- Provide, personalize, and improve the Services
- Generate relationship insights and compatibility analysis
- Ensure security, prevent fraud, and enforce policies
- Conduct aggregated analytics to enhance user experience
- Send transactional and marketing communications (only if you opt in)
- Comply with legal obligations
- Generate and deliver personalized insights and Activities based on your input
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2.1 Legal Basis for Processing (EEA/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:
- Performance of a Contract
We process your personal data as necessary to provide the Services, including account creation, generation of relationship insights, and delivery of Activities.
- Consent
We rely on your consent where required by law, including for:
- Sending marketing communications
- The use of certain analytics or tracking technologies
- Processing optional data fields (such as birth time)
You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
- Legitimate Interests
We may process your data where necessary for our legitimate interests, including:
- Improving and optimizing the Services
- Ensuring security and preventing fraud
- Analyzing aggregated usage patterns
Where we rely on legitimate interests, we ensure that such interests are not overridden by your fundamental rights and freedoms.
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2.2 Nature of Insights and Profiling
The Services generate insights about your relationships based on the information you provide. This may involve analysis of patterns and the creation of inferred or derived information.
Such insights:
- Are based on interpretative models and not on verified factual conclusions;
- Are intended to support reflection and understanding;
- Do not constitute psychological, medical, legal, or other professional assessments.
We do not use your data to make decisions that produce legal or similarly significant effects concerning you.
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3. How We Share Your Information
We do not sell your data to third parties. We do not share personal data about your Connections with third parties. However, we may share data in the following circumstances:
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3.1 Service Providers
We may share data with trusted third-party vendors who assist in operating our Services, such as:
- Cloud storage providers
- Email and push notification providers
- Customer support platforms
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3.2 Legal Compliance & Protection
We may disclose data if required by law or if we believe it’s necessary to:
- Comply with a legal or regulatory obligation or inquiry
- Enforce our Terms of Service
- Protect the rights, security, or safety of Closer and its users
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4. Data Retention & Security
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4.1 How Long We Store Your Data
We retain your personal data for as long as your account is active or as necessary to provide the Services.
If you request account deletion:
- Your personal data will be deleted or anonymized, unless retention is required for legal, compliance, or regulatory purposes.
We may retain aggregated and anonymized data derived from your use of the Services. This data:
- Does not identify you personally;
- Cannot be linked back to you;
- May be used to improve our Services, conduct research, and analyze trends.
Retention periods may vary depending on the nature of the data and applicable legal requirements.
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4.2 Where We Store Your Data
Region: European Union (Germany – Frankfurt)
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4.3 Security Measures
We implement commercially reasonable security measures in our sole discretion to protect your data, but no system is 100% secure. Please use strong passwords and keep your login details confidential.
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4.4 International Data Transfers
Closer is operated by Destiny Guide Inc., a company based in the United States.
While primary data storage is located within the European Union (Germany – Frankfurt), your data may be accessed or processed from outside the European Economic Area, including the United States.
Where such transfers occur, we implement appropriate safeguards in accordance with applicable data protection laws, such as standard contractual clauses approved by the European Commission or other lawful transfer mechanisms.
You may request additional information about these safeguards by contacting us.
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5. Your Privacy Rights
Depending on your location, you may have rights under privacy laws such as GDPR (EU/UK) or CCPA (California). These rights may include:
- Right to access: Request a copy of your data
- Right to correction: Update incorrect data
- Right to deletion: Request deletion of your account and associated data
- Right to opt-out: Withdraw consent for marketing communications
To exercise these rights, contact us at hello@mycloserapp.com.
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6. Early Access Phase
Closer is currently provided in an early-stage version (the “Early Access Phase”). All users of the Services are participating in this phase by default.
During this period, the Services are actively developed and improved based on user behavior, feedback, and research.
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6.1 Measurement and Feedback
As part of operating and improving the Services, we collect and analyze information about how users interact with the application, including:
- Interaction with features and Activities
- Completion and engagement patterns
- Responses to in-app surveys, polls, or feedback prompts
You may receive in-app requests to provide feedback through short questionnaires or similar mechanisms. Participation in such feedback is voluntary unless explicitly stated otherwise.
This information is used to:
- Evaluate and improve the effectiveness of the Services
- Better understand user experience and behavior
- Inform product and feature development
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6.2 Research Participation
We may invite selected users to participate in qualitative research activities, such as interviews, usability tests, or feedback sessions.
- Participation in such research is entirely voluntary
- Some research activities may be compensated
- You will be informed separately about the purpose, format, and any applicable compensation before participating
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6.3 Communication During Early Access
During the Early Access Phase, we may contact you to:
- Share important product updates, changes, or new features
- Inform you about opportunities to provide feedback or participate in research
- Provide guidance on evolving features or usage
These communications may be delivered via email, in-app notifications, or other contact methods associated with your account.
Where required by applicable law, certain communications (such as marketing messages) will be sent only with your consent, and you may opt out at any time.
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6.4 Use of Identifiers for Product Improvement and Outreach
To support product improvement and user research, we may use internal identifiers to analyze behavior and, in limited cases, contact users.
- Behavioral and usage data is associated with a unique internal identifier rather than directly with your email address;
- We do not store behavioral analytics data together with your email address in a single analytics dataset;
- In limited cases, we may use this identifier to locate your account in our user database in order to contact you (for example, to invite you to participate in research or provide feedback).
This approach is designed to reduce direct linkage between behavioral data and personal contact information while allowing us to improve the Services through user feedback.
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6.5 Evolving Nature of the Services
You acknowledge that during the Early Access Phase:
- Features, content, and functionality may change frequently;
- Certain features may be added, modified, or removed at any time;
- Your experience may evolve as we refine the Services.
Closer is not obligated to maintain any specific feature or functionality during this phase.
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7. Children’s Privacy
- Closer is not intended for children under 16.
- Users under 18 must have parental approval to use the Services if required by law.
If you believe a child under 16 has provided personal data in violation of applicable law, contact us for deletion.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or in-app notification.
Latest update: April 8th, 2026
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9. Contact Us
If you have any questions or requests regarding this Privacy Policy, contact us at:
Email: hello@mycloserapp.com
Website: www.mycloserapp.com
Company Address:
DESTINY GUIDE INC.
677 N. WASHINGTON BLVD #57
SARASOTA, FL 34236, US