Terms of Service

Last updated: April 8th, 2026

Welcome to Closer,

Destiny Guide Inc. (“Closer,” “we,” “us,” or “our”) invites you to access and use our website located at [mycloserapp.com] (the “Website”), our mobile application (the “App”), which is accessible on smartphones, tablets, and other devices, and our services that are made available through the Website and the App (collectively, the “Services”), subject to the following Terms of Service (the “Terms”).

PLEASE READ THESE TERMS CAREFULLY.

BY ACCESSING OR USING THE WEBSITE OR THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS, AS WELL AS OUR PRIVACY POLICY (THE “PRIVACY POLICY”), WHICH IS HEREBY INCORPORATED INTO THESE TERMS BY REFERENCE. IF YOU DO NOT AGREE TO ANY OF THE TERMS SET FORTH HEREIN, YOU MAY NOT USE THE WEBSITE, THE APP, OR THE SERVICES.

We reserve the right, at our sole discretion, to modify, suspend, or discontinue the Website, the App, or any part of the Services at any time without prior notice. Additionally, we may update or modify these Terms from time to time. If we do so, we will post the updated Terms on the Website and/or within the App. By continuing to use the Website, the App, or the Services after the updated Terms have been posted, you agree to be bound by the revised Terms. If you do not accept the modifications, your only remedy is to stop using the Website, the App, and the Services.

THE SECTIONS BELOW TITLED “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” CONTAIN A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER. THEY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.

1. Description and Use of the Services

Destiny Guide Inc. (“Closer,” “we,” “us,” or “our”) provides a mobile application and related services (the “Services”) designed to help users understand and improve their personal relationships.

1.1. Services Description

Closer provides users with insights and guided activities designed to support the understanding and improvement of personal relationships.

The Services analyze user-provided information, including birth data, to generate relationship insights based on pattern-based interpretative systems, including internally developed models, translated into accessible, non-technical language. These insights are presented alongside suggested activities that users may choose to engage in to explore or improve aspects of their relationships.

Closer is not a dating service, matchmaking service, or social platform. The Services are intended for individual use only and do not enable direct interaction between users within the App.

Closer does not guarantee any specific outcomes, including relationship improvement, conflict resolution, or compatibility. The Services are intended as a supportive tool and should not be relied upon as a substitute for professional advice or personal judgment.

1.2. Use of Activities

The Services may suggest activities, prompts, or actions (“Activities”) intended to help users reflect on or engage with their relationships. These Activities may involve emotional, psychological, or interpersonal elements, including communication, intimacy, or conflict-related topics.

All Activities are optional and provided for informational and exploratory purposes only. You are solely responsible for deciding whether, how, and when to engage in any Activity, and for considering the appropriateness of any Activity in your personal context.

Closer is not responsible for any outcomes, consequences, or impacts resulting from your participation in Activities, including any effects on your relationships or interactions with others.

1.3. License to Use the Services

Subject to your compliance with these Terms, Closer grants you a limited, non-exclusive, revocable, non-transferable license to access and use the Services for your personal, non-commercial use.

1.4. Use of AI Technology

The Services may utilize artificial intelligence (“AI”) to generate insights, summaries, and suggested Activities.

AI-generated content is based on patterns and available inputs and may be incomplete, inaccurate, or not fully appropriate for your specific situation. Such content is provided for general informational purposes only.

You acknowledge that:

- AI-generated insights and Activities are not personalized advice and may not account for your full personal, emotional, or relational context;

- AI outputs may contain errors, inconsistencies, or irrelevant information;

- You are solely responsible for evaluating and applying any AI-generated content.

1.4.1. Limitation of Liability for AI Outputs

Closer is not responsible for any decisions, actions, or outcomes resulting from reliance on AI-generated content, including suggested Activities.

1.4.2. Reporting and Moderation of AI Outputs

If you encounter content you believe is offensive or inappropriate, you may report it by emailing us at report@mycloserapp.com. Closer reviews all such reports within 24 hours and may take action, including content removal and restriction of access for users who violate our Terms.

Closer reserves the right to suspend or permanently ban any account found misusing the AI system or repeatedly sharing inappropriate outputs, including those that were intentionally prompted.

2. Eligibility

By using the Services, you represent and warrant that:

- You are at least 16 years of age;

- Your use of the Services complies with all applicable laws and regulations;

- You will use the Services in accordance with these Terms.

If you are between 16 and 18 years old, you may use the Services only where permitted by law and, where required, with appropriate parental or guardian consent.

3. Use of Personal Information

Your use of the Services may involve providing personal information about yourself and, in some cases, about another individual (such as a partner).

You represent and warrant that:

- Any information you provide is accurate to the best of your knowledge;

- You have a valid legal basis under applicable data protection laws (such as consent or legitimate interest) to provide personal information about another individual;

- You will not provide personal data in violation of applicable privacy or data protection laws.

You acknowledge that:

- Closer does not independently verify whether you have obtained appropriate consent or legal basis;

- You are solely responsible for ensuring that your use of the Services complies with applicable data protection laws;

- You should not provide sensitive personal data unless you have a lawful basis to do so.

All personal data is handled in accordance with our Privacy Policy.

4. User Responsibilities and Acceptable Use

You are solely responsible for your use of the Services and for any actions you take based on insights or Activities provided within the App.

You agree that you will:

- Use the Services in a thoughtful and responsible manner, particularly when engaging in Activities involving other individuals;

- Respect the boundaries, autonomy, and consent of others when applying insights or Activities in real-life interactions;

- Exercise your own judgment when interpreting or acting on any content provided by the Services.

You agree not to:

- Use the Services in a way that causes harm, distress, or unwanted pressure to others;

- Treat the Services as a substitute for professional psychological, medical, legal, or relationship advice;

- Misuse or attempt to manipulate the system to generate harmful or inappropriate content;

- Use the Services for any unlawful or abusive purpose.

Closer is not responsible for how you apply insights or Activities in your personal life, including interactions with your partner or others outside the App.

4.1. Content and Safety

Closer is a single-user experience and does not enable direct interaction between users within the App.

You may encounter AI-generated content or system-generated insights that are unexpected, inaccurate, or inappropriate. If you encounter such content, you may report it to report@mycloserapp.com.

Closer reviews reported content and may take appropriate action, including modifying or removing content, improving system behavior, or restricting access in cases of misuse.

We are committed to maintaining a safe and respectful experience and review reports within a reasonable timeframe.

5. License to Use the App

Closer grants you a limited, non-exclusive, non-transferable, revocable license to download and install a copy of the mobile application (“App”) on mobile devices that you own or control for your personal use and to use the App solely for your personal, non-commercial purposes. This license does not grant you any ownership rights in the App, and all rights not expressly granted herein are reserved by Closer.

If you access or download the App from Apple Inc. (“Apple”) through the App Store (“Apple App”), you may use the Apple App only (i) on an Apple-branded product running iOS (Apple’s proprietary operating system) and (ii) as permitted by the “Usage Rules” set forth in the App Store Terms of Service. Similarly, if you access or download the App from the Google Play Store or any other app distribution platform, your use of the App must comply with that platform’s terms of service.

By using the App, you acknowledge that Closer may communicate with you via SMS, MMS, push notifications, email, or other electronic means regarding Closer and its services. You also acknowledge that certain usage data may be transmitted to us as part of your use of the App. If you change or deactivate your mobile number or email address, you agree to promptly update your account information to prevent unintended messages from being sent to another individual.

6. Account Registration

If you wish to use the Closer app, you must download it from the Apple App Store, Google Play, or any other authorized app distribution platform using your respective store credentials.

To access certain features of the Services, you will need to register as a user (“Registered User”) by creating an account. The registration process may require you to provide a valid email address, a password, and other necessary information. You agree to provide and maintain accurate, current, and complete information throughout your use of the Services.

You are solely responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. If you suspect any unauthorized access or breach of security, you must notify Closer immediately. Closer reserves the right to modify or reset account credentials, restrict access, or suspend accounts at its sole discretion without prior notice. Closer is not liable for any losses or damages arising from unauthorized account access due in whole or in part to your failure to secure your credentials for any reason whatsoever.

Creating an account does not guarantee access to all features of the Services. Closer reserves the right to accept, reject, or restrict any user registration at its sole discretion. Some features may only be available to users who meet additional eligibility requirements.

7. Additional Terms for Relationship Insights and Activities

Certain features of the Services provide relationship insights and suggested Activities based on information you provide.

By using these features, you acknowledge and agree that:

- Insights are based on patterns and interpretations derived from the information you provide, including astrological data, and are presented for informational and reflective purposes only;

- Insights are not definitive statements of fact and should not be treated as objective truth or predictions of outcomes;

- Activities are optional suggestions intended to support reflection or interaction, and are not tailored advice or instructions for specific situations.

7.1. Partner Information

Some features may require you to provide information about another individual (such as a partner).

By providing such information, you represent and warrant that:

- You have the right and, where required by law, appropriate consent to provide such information;

- You understand that the other individual may not be aware of or have agreed to the use of the Services.

Closer does not verify the identity of individuals or the accuracy of the information provided, and is not responsible for any consequences arising from the use of such information.

7.2. Responsibility for Real-World Interactions

The Services may suggest Activities involving communication, emotional sharing, or other interpersonal actions.

You acknowledge that:

- All interactions with other individuals occur outside of the Services and are solely your responsibility;

- You are responsible for considering the context, consent, and well-being of others before engaging in any Activity;

- Closer does not monitor, control, or take responsibility for any real-world interactions or outcomes.

No Outcome Guarantee

Closer does not guarantee any specific results from the use of paid features, including but not limited to relationship improvement, increased satisfaction, or successful completion of Activities.

8. Modifications to Service

Closer reserves the right to modify, suspend, or discontinue any part of the Services at its sole discretion, with or without prior notice. This includes changes to app functionalities, content, or availability of features. You acknowledge that Closer is not liable for any modification, suspension, or discontinuation of the Services and that your continued use of the Services after any modification constitutes your acceptance of the updated terms.

9. General Practices Regarding Use and Storage

You acknowledge that Closer may establish general practices and limitations regarding the use of the Services, including but not limited to the maximum storage capacity allocated to user data and the duration for which such data is retained. Closer is not responsible for the deletion, loss, or failure to store any data or content uploaded or maintained through the Services.

Closer also reserves the right to terminate inactive accounts after a reasonable period or as required by law, with any such determinations made in our sole discretion. Additionally, Closer may modify its data retention and storage policies at any time, with or without notice, at its sole discretion.

10. Early Access Phase and Evolving Nature of the Service

Closer is an evolving product and may be offered in an early access version.

You acknowledge that:

- Features, content, and functionality may change frequently;

- Certain features may be added, modified, or removed at any time;

- Data, including progress, saved activities, or insights, may be reset, modified, or lost as part of updates or improvements.

Closer is not liable for any loss of data, progress, or content resulting from such changes.

11. Purchases

Closer may offer premium features, content, or access to additional insights and Activities through subscriptions or one-time purchases (“In-App Purchases”) via third-party platforms such as Apple’s App Store or Google Play (“External Payment Providers”).

By making a purchase, you acknowledge and agree that:

- You are purchasing access to features within the Services, not guaranteed outcomes or results;

- Access to certain insights, Activities, or content may be limited to paid tiers;

- Closer may modify the features included in any offering at its discretion.

All payments are processed through External Payment Providers and are subject to their terms and policies. Closer does not process payments directly and is not responsible for billing errors, refunds, or payment disputes handled by such providers.

Subscription Terms

Subscriptions renew automatically unless canceled through the applicable External Payment Provider. Deleting your account or removing the App does not cancel your subscription.

Refunds, where applicable, are governed by the policies of the External Payment Provider.

12. Intellectual Property Rights

Content and Trademarks. The Closer app, website, and services contain proprietary materials, including but not limited to software, text, graphics, images, audiovisual content, and any other materials provided by or on behalf of Closer (collectively, the “Content”). The Content is owned by Closer or licensed from third parties and is protected under applicable intellectual property laws, including copyright, trademark, and other proprietary rights. You acknowledge and agree that all rights, title, and interest in and to the Content, including any modifications or derivatives, belong exclusively to Closer or its licensors.

You have no ownership rights in or to the Content and may not use, copy, reproduce, distribute, modify, create derivative works, publicly display, or perform any part of the Content except as expressly authorized by Closer under these Terms of Service. Unauthorized use of the Content is strictly prohibited and may result in legal action. You must retain all copyright and proprietary notices on any permitted copies of the Content.

If you violate any provision of these Terms of Service, your rights to access and use the Content will immediately terminate, and you must cease all use and delete any copies you may have made.

The trademarks, trade names, service marks, and logos of Closer (“Closer Trademarks”) displayed on the website, app, and services are registered or unregistered trademarks owned by Closer. Other company, product, or service names appearing within the app or website may be trademarks of their respective owners (“Third-Party Trademarks”). Nothing in these Terms of Service grants you any right to use Closer Trademarks or Third-Party Trademarks without prior written permission from Closer or the applicable trademark owner. Any unauthorized use of trademarks is strictly prohibited, and all goodwill derived from the use of Closer’s trademarks shall inure solely to Closer’s benefit.

The Closer app, website, and services are also protected under trade dress, unfair competition, and other laws. You may not copy, imitate, or use the design, layout, or appearance of Closer’s website, app, or services in whole or in part without explicit written permission. Any retransmission, framing, mirroring, or unauthorized use of the Content is strictly prohibited.

13. Third-Party Material

Under no circumstances will Closer be liable for any content, materials, or information provided by third parties (including users), including but not limited to errors, omissions, or any loss or damage resulting from the use of such content. You acknowledge that Closer does not pre-screen content but reserves the right, at its sole discretion, to review, refuse, or remove any content made available through the Services. Without limiting the foregoing, Closer may remove content that violates these Terms of Service or is deemed objectionable in Closer’s sole discretion.

You acknowledge and agree that you are solely responsible for evaluating any content and assume all risks associated with its use, including reliance on its accuracy, completeness, or usefulness. Closer is not responsible for any third-party content (whether user regenerated, AI generated in whole or in part, or otherwise) or interactions that occur outside the Services.

14. User Content Transmitted Through the Service

The Services may allow users to submit, post, or upload content, including but not limited to personal and biographical information, images, audio or visual content, messages, text, graphics, ratings, reviews, and other materials (“User Content”). By submitting User Content, you acknowledge and agree that such content is not confidential or proprietary, including any personally identifying information you may choose to share.

YOU, AND NOT CLOSER, ARE ENTIRELY RESPONSIBLE FOR YOUR USER CONTENT AND ANY CONSEQUENCES ARISING FROM ITS UPLOAD, POSTING, OR TRANSMISSION VIA THE SERVICES. Closer has no obligation to display or maintain any User Content and may remove it at its sole discretion, with or without notice.

You retain all intellectual property rights in your User Content. However, by submitting User Content, you grant Closer and its affiliates a non-exclusive, royalty-free, sublicensable, perpetual, and worldwide license to use, copy, modify, compile, adapt, distribute, publicly display, publicly perform, translate, and otherwise exploit your User Content for any purpose, in any format, media, or technology now known or later developed.

By submitting User Content, you represent and warrant that (i) you are the original creator or have the necessary rights and permissions to provide the User Content, (ii) you have the authority to grant Closer the license described above, and (iii) the User Content does not infringe any intellectual property rights, violate any law, or contain defamatory, obscene, or otherwise prohibited material under Closer’s User Conduct and Community Guidelines.

You acknowledge and agree that certain features of Closer may function as public forums where User Content is visible to others. Please use discretion when posting or sharing content, as Closer is not responsible for how other users may use or interpret your User Content.

Closer reviews reported User Content within 24 hours and reserves the right to remove any content that violates these Terms. Users who repeatedly violate content guidelines may be permanently banned. We do not allow any form of hate speech, personal attacks, sexually explicit content, or spam. Users who engage in such behavior will be ejected from the platform.

15. Feedback

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Service (“Feedback”) provided by you to Closer is non-confidential. Closer shall have the unrestricted right to use, modify, reproduce, distribute, or otherwise exploit the Feedback for any purpose, commercial or otherwise, without any obligation to provide you with notice, compensation, or attribution.

16. Use of Celebrity Information

Any celebrity featured on the Service is included for informational or entertainment purposes only. The presence of a celebrity within the Service does not constitute their endorsement of Closer or its content. Additionally, Closer does not endorse any celebrity featured within the Service.

If a celebrity or their authorized representative wishes to request content removal or further information, they may contact us at hello@mycloserapp.com.

17. Copyright Complaints

Closer respects intellectual property rights and expects users to do the same. If you believe that content on the Service infringes upon your copyright or intellectual property rights, you may submit a notice of infringement in accordance with applicable copyright laws, such as the Digital Millennium Copyright Act (“DMCA”).

To file a copyright infringement claim, send an email to Closer’s Copyright Agent at hello@mycloserapp.com with the subject line “Copyright Infringement Notice.” You may also submit a written notice by mail to:

DESTINY GUIDE INC.

677 N. WASHINGTON BLVD #57

SARASOTA, FL 34236, US

Your written notice must include the following:

- An electronic or physical signature of the person authorized to act on behalf of the copyright or intellectual property owner.

- A description of the copyrighted work or other intellectual property you claim has been infringed.

- A description of where the infringing material is located within the Service, with sufficient detail for us to identify it.

- Your name, address, telephone number, and email address.

- A statement that you have a good faith belief that the disputed use of the content is not authorized by the copyright or intellectual property owner, their agent, or the law.

- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

Counter-Notice

If you believe that your content was removed or disabled in error, you may submit a counter-notice to the Copyright Agent containing the following information:

- Your physical or electronic signature.

- Identification of the content that was removed or disabled and the location where it previously appeared.

- A statement that you have a good faith belief that the removal or disabling of the content was a mistake or misidentification.

- Your name, address, telephone number, and email address, along with a statement consenting to the jurisdiction of the courts in Sarasota, Florida, and agreeing to accept service of process from the person who filed the original copyright complaint.

- If Closer receives a valid counter-notice, we may restore the removed content unless the original complaining party initiates legal action seeking a court order to prevent such restoration within 10 to 14 business days.

Repeat Infringer Policy

In accordance with applicable copyright laws, Closer reserves the right to terminate accounts of users who are deemed repeat infringers or who repeatedly violate intellectual property rights. At its sole discretion, Closer may also restrict access to the Service or remove content that is alleged to be infringing, even if no repeat offense has occurred.

18. Third-Party Websites

The Service may contain links to third-party websites, services, or resources that are not owned or controlled by Closer. Closer does not endorse, monitor, or assume responsibility for the content, policies, or practices of any third-party websites. You acknowledge and agree that Closer is not responsible or liable, directly or indirectly, for any damages, losses, or claims arising from your use of or reliance on any third-party content, products, or services accessed through the Service. Any interactions, transactions, or agreements you enter into with third-party providers are solely between you and that third party, and Closer bears no liability for such dealings.

19. Indemnity and Release

You agree to indemnify, defend, and hold harmless Closer, its parent company DESTINY GUIDE INC., its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including but not limited to reasonable attorneys’ fees and costs, arising out of or related to:

- Your use of the Service,

- Your violation of these Terms of Service,

- Your violation of any rights of another party, including but not limited to intellectual property rights,

Any content or materials you upload, submit, or transmit through the Service.

If you are a California resident, you expressly waive California Civil Code Section 1542, which states:

“A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor or released party.”

20. Disclaimer of Warranties

THE SERVICES, INCLUDING ALL INSIGHTS, ACTIVITIES, CONTENT, AND AI-GENERATED MATERIAL, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOSER DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF:

- ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT;

- FITNESS FOR A PARTICULAR PURPOSE;

- NON-INFRINGEMENT;

- UNINTERRUPTED OR ERROR-FREE OPERATION.

No Professional Advice

Closer provides informational, educational, and reflective content related to relationships.

The Services do not provide psychological, therapeutic, medical, legal, or other professional advice. Nothing in the Services should be interpreted as a substitute for consultation with qualified professionals.

No Relationship Outcome Guarantee

Closer does not guarantee:

- Relationship improvement;

- Conflict resolution;

- Compatibility between individuals;

- Emotional or psychological outcomes of any kind.

Any actions you take based on insights or Activities are taken at your own risk.

Personal Responsibility

You acknowledge and agree that:

- You are solely responsible for how you interpret and apply any insights or Activities;

- You are responsible for your interactions with other individuals, including your partner;

- You should exercise independent judgment before acting on any suggestion provided by the Services.

Sensitive and Contextual Nature of Content

Some content and Activities may involve emotionally sensitive topics, including communication, intimacy, or conflict.

Closer does not guarantee that such content will be appropriate for your specific situation. You are responsible for determining whether and how to engage with such content.

Third-Party and User Context

Closer does not verify the accuracy of information you provide, including information about other individuals, and is not responsible for any outcomes resulting from incomplete, inaccurate, or misleading data.

Your experience with the Services may vary depending on the quality and accuracy of the information provided.

21. Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT DESTINY GUIDE INC. AND ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS AND ASSOCIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF DESTINY GUIDE INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, RESULTING FROM: (I) YOUR USE OR INABILITY TO USE THE SERVICE; (II) THE COST OF OBTAINING SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL DESTINY GUIDE INC.’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID DESTINY GUIDE INC. IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

IF YOU ARE A USER FROM NEW JERSEY, THE FOREGOING SECTIONS TITLED “DISCLAIMER OF WARRANTIES” AND “LIMITATION OF LIABILITY” ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.

22. Dispute Resolution by Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS.

Agreement to Arbitrate

In the event of a dispute arising under or relating to this Agreement, the Website, the App, or any other products or services provided by Closer (each, a “Dispute”), such dispute will be finally and exclusively resolved by binding arbitration governed by the Federal Arbitration Act (“FAA”). NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL, EXCEPT THAT EITHER PARTY MAY BRING ITS CLAIM IN ITS LOCAL SMALL CLAIMS COURT, IF PERMITTED BY THAT SMALL CLAIMS COURT RULES AND IF WITHIN SUCH COURT’S JURISDICTION. ARBITRATION IS DIFFERENT FROM COURT, AND DISCOVERY AND APPEAL RIGHTS MAY ALSO BE LIMITED IN ARBITRATION.

All disputes will be resolved before a neutral arbitrator selected jointly by the parties, whose decision will be final, except for a limited right of appeal under the FAA. The arbitration shall be commenced and conducted by JAMS pursuant to its then-current Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those rules, or, where appropriate, pursuant to JAMS’ Streamlined Arbitration Rules and Procedures. All applicable JAMS rules and procedures are available at the JAMS website www.jamsadr.com. Each party will be responsible for paying any JAMS filing, administrative, and arbitrator fees in accordance with JAMS rules.

Judgment on the arbitrator’s award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The arbitration may be conducted in person, through the submission of documents, by phone, or online. If conducted in person, the arbitration shall take place in the United States county where you reside. The parties may litigate in court to compel arbitration, to stay a proceeding pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

The parties shall cooperate in good faith in the voluntary and informal exchange of all non-privileged documents and other information (including electronically stored information) relevant to the Dispute immediately after commencement of the arbitration.

Nothing in these Terms of Service will prevent Closer from seeking injunctive relief in any court of competent jurisdiction as necessary to protect its intellectual property, confidential information, or proprietary rights pending the outcome of the arbitration referenced above.

You hereby irrevocably and unconditionally consent to the personal and subject matter jurisdiction of the federal and state courts in Sarasota, Florida for purposes of any such action by Destiny Guide Inc. or any of its affiliates.

Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND DESTINY GUIDE INC. INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW:

- NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER;

- THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED OR RESOLVED ON A CLASS ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES;

- THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.

YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST DESTINY GUIDE INC. ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Pre-Arbitration Dispute Resolution

Closer is committed to resolving disputes amicably and efficiently. Most customer concerns can be resolved quickly and informally by emailing Closer’s support team at hello@mycloserapp.com.

If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Destiny Guide Inc. should be sent to:

DESTINY GUIDE INC.

677 N. WASHINGTON BLVD #57

SARASOTA, FL 34236, US

Email: hello@mycloserapp.com

Subject line: “Legal Dispute”

The Notice must:

1. Describe the nature and basis of the claim or dispute.

2. Set forth the specific relief sought.

If Closer and you do not resolve the claim within sixty (60) calendar days after the Notice is received, either party may commence an arbitration proceeding. During arbitration, neither party will disclose the amount of any settlement offer made before the arbitrator determines the award, if any.

23. Confidentiality

All aspects of the arbitration proceeding, including any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.

24. Severability

If a court or the arbitrator determines that any term or provision of this Arbitration Agreement (other than the subsection titled “Class Action Waiver”) is invalid or unenforceable, the parties agree to replace such term or provision with a valid and enforceable term that most closely reflects the original intent of the invalid or unenforceable term. The Arbitration Agreement shall be enforceable as so modified.

If a court or the arbitrator determines that any provision of the Class Action Waiver is invalid or unenforceable, then the entirety of the Arbitration Agreement shall be null and void. However, the remainder of these Terms of Service will continue to apply.

25. Termination

You agree that Destiny Guide Inc. may, at its sole discretion, suspend or terminate your account (or any part thereof) or restrict your use of the Closer app for any reason, including but not limited to:

- Violation of these Terms of Service.

- Suspected fraudulent, abusive, or illegal activity.

- Prolonged inactivity.

Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination may also be referred to law enforcement authorities. Destiny Guide Inc. reserves the right to discontinue providing the Closer app and related services, in whole or in part, at any time, with or without notice.

You acknowledge that upon termination of access:

- Your account may be deactivated or deleted immediately.

- Any content you have submitted or stored within the Closer app may be removed.

- Destiny Guide Inc. will not be liable to you or any third party for termination of access to the Closer app.

25. General

These Terms of Service constitute the entire agreement between you and Destiny Guide Inc. regarding your use of Closer, superseding any prior agreements, whether written or oral.

You may also be subject to additional terms when using third-party services, content, or software through Closer.

Governing Law & Jurisdiction

These Terms of Service will be governed by the laws of the State of Florida, without regard to its conflict of law provisions.

If you are a consumer residing outside the United States, including within the European Economic Area, you may benefit from mandatory consumer protection provisions under the laws of your country of residence. Nothing in these Terms limits or excludes such rights.

For any disputes not subject to arbitration, you and Destiny Guide Inc. agree to submit to the personal and exclusive jurisdiction of state and federal courts located in Sarasota, Florida, unless otherwise required by applicable law.

Enforceability

- If any provision of these Terms of Service is found to be invalid or unenforceable, the court should interpret the provision to best reflect the original intent, and the remaining provisions shall continue in full force and effect.

- The failure of Destiny Guide Inc. to exercise or enforce any right or provision shall not constitute a waiver of such right.

Time Limitation on Claims

You agree that any claim or cause of action related to the use of the Closer app or these Terms of Service must be filed within one (1) year of the event giving rise to such claim; otherwise, it is permanently barred.

Communication & Notices

- A printed version of this Agreement shall be admissible in judicial or administrative proceedings.

- Notices to you may be provided via email or through in-app notifications.

- Updates to these Terms may be communicated by displaying notices or links within the Closer app.

Assignment

- You may not assign or transfer your rights under these Terms without prior written consent from Destiny Guide Inc.

- Destiny Guide Inc. may assign or transfer these Terms, in whole or in part, without restriction.

Contact Information

Questions? Concerns? Suggestions?

Please contact us at hello@mycloserapp.com to report any violations or for further inquiries.

To report inappropriate content or behavior, please email report@mycloserapp.com.