PRIVACY POLICY
Last Updated: April 8th, 2025
Our Policy
Welcome to the website (the “Site”) and mobile application (the “Application”) of Destiny Guide Inc. (“Closer”, “we”, “us” and/or “our”). This Privacy Policy explains how we collect, use, and share information about you when you use our services, including our website www.mycloserapp.com and mobile application (collectively, the “Services”).
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Services.
This Privacy Policy is part of our Terms of Service. Please read both documents carefully.
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1. Information We Collect
When you interact with our Services, we collect the following types of information:
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1.1 Information You Provide
During Registration
When you create an account on Closer, you provide the following required information:
- Email address
- Password for the Closer account
- First name or nickname
- Place of birth
- Date of birth
- Time of birth (optional)
- Gender identity
You can register through our mobile application or via our website (www.mycloserapp.com). If you register on the website, you will need to download the app and log in to access the Services.
Adding “Connections”
You can add other people (your “Connections”) in Closer through two methods:
A. Manually, by entering
- First name or nickname
- Place of birth
- Date of birth
- Time of birth (optional)
- Gender identity
B. By sharing a unique link or QR code
- When the invitee follows the link, they enter their own data via a web interface.
- Their data is not shared with you—only the generated analysis appears in your app.
- The invitee will appear in your list of Connections in the app.
Important Notes:
- Users cannot communicate within the app at this stage, but future updates may include features supporting collaboration.
- Geolocation is not used for any location-based features.
Communication & Marketing Preferences
- You can opt-in to receive marketing emails and push notifications about new features, updates, and offers.
- Important account-related changes (e.g., payment updates, privacy policy changes) will be sent via email.
Account Deletion & Data Requests
- You can request account deletion or data access through our app’s contact interface.
- We do not currently have a “Download My Data” feature, but you can request your data manually.
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1.2 Automatically Collected Data
We use Google Analytics to collect aggregated usage data. We do not track individuals unless separately agreed upon in a user consent agreement.
What We Track:
- General app usage patterns
- Number of users and interactions
- Performance metrics to improve the service
- Other information which we may analyze on an aggregated basis to enhance user experience
We do not track personal behavior beyond aggregated insights.
Payments & Subscriptions
- Closer is free as of April 2025.
- We plan to introduce a payment processor for subscriptions in the future.
- Payment data policies will be updated when this feature is added.
Cookies and Similar Technologies
We may use cookies on our website to improve your experience. However, cookies are not used within the mobile application.
Device Information
We may collect non-personally identifiable data about your device, including:
- Device type and operating system
- Browser type (for website access)
- Mobile app version
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2. How We Use Your Information
We use your data to:
- Provide, personalize, and improve the Services
- Generate relationship insights and compatibility analysis
- Ensure security, prevent fraud, and enforce policies
- Conduct aggregated analytics to enhance user experience
- Send transactional and marketing communications (only if you opt in)
- Comply with legal obligations
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3. How We Share Your Information
We do not sell your data to third parties. However, we may share data in the following circumstances:
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3.1 Service Providers
We may share data with trusted third-party vendors who assist in operating our Services, such as:
- Cloud storage providers
- Email and push notification providers
- Customer support platforms
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3.2 Legal Compliance & Protection
We may disclose data if required by law or if we believe it’s necessary to:
- Comply with a legal or regulatory obligation or inquiry
- Enforce our Terms of Service
- Protect the rights, security, or safety of Closer and its users
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4. Data Retention & Security
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4.1 How Long We Store Your Data
- Data deletion: If you request account deletion, we will remove your data unless required for legal, compliance or regulatory purposes.
- Retention of Aggregated and Anonymized Data - upon the deletion of a user account, we may retain aggregated and anonymized data derived from the account. This data is stripped of all identifying information and cannot be linked back to any individual user.
The retention of such data enables us to: (a) improve our services by analyzing trends and user behavior at an aggregated level; (b) conduct research and develop insights to enhance user experiences; (c)ensure compliance with legal, regulatory, or reporting obligations.
By using our services, you acknowledge and consent to the retention of aggregated and anonymized data for the purposes outlined above. Such data will be stored securely and handled in accordance with applicable data protection laws and regulations.
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4.2 Where We Store Your Data
Region: European Union (Germany – Frankfurt)
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4.3 Security Measures
We implement commercially reasonable security measures in our sole discretion to protect your data, but no system is 100% secure. Please use strong passwords and keep your login details confidential.
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5. Your Privacy Rights
Depending on your location, you may have rights under privacy laws such as GDPR (EU/UK) or CCPA (California). These rights may include:
- Right to access: Request a copy of your data
- Right to correction: Update incorrect data
- Right to deletion: Request deletion of your account and associated data
- Right to opt-out: Withdraw consent for marketing communications
To exercise these rights, contact us at hello@mycloserapp.com.
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6. Children’s Privacy
- Closer is not intended for children under 16.
- Users under 18 must have parental approval to use the Services if required by law.
If you believe a child under 16 has provided personal data in violation of applicable law, contact us for deletion.
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7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or in-app notification.
Latest update: April 8th ,2025
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8. Contact Us
If you have any questions or requests regarding this Privacy Policy, contact us at:
Email: hello@mycloserapp.com
Website: www.mycloserapp.com
Company Address:
DESTINY GUIDE INC.
677 N. WASHINGTON BLVD #57
SARASOTA, FL 34236, US
