Closer - Find someone who makes you fly!

Last updated: April 8th, 2025

Welcome to Closer

Closer, Inc. (“Closer,” “we,” “us,” or “our”) invites you to access and use our website located at [closer.com] (the “Website”), our mobile application (the “App”), which is accessible on smartphones, tablets, and other devices, and our services that are made available through the Website and the App (collectively, the “Services”), subject to the following Terms of Service (the “Terms”).

PLEASE READ THESE TERMS CAREFULLY.

BY ACCESSING OR USING THE WEBSITE OR THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS, AS WELL AS OUR PRIVACY POLICY (THE “PRIVACY POLICY”), WHICH IS HEREBY INCORPORATED INTO THESE TERMS BY REFERENCE. IF YOU DO NOT AGREE TO ANY OF THE TERMS SET FORTH HEREIN, YOU MAY NOT USE THE WEBSITE, THE APP, OR THE SERVICES.

We reserve the right, at our sole discretion, to modify, suspend, or discontinue the Website, the App, or any part of the Services at any time without prior notice. Additionally, we may update or modify these Terms from time to time. If we do so, we will post the updated Terms on the Website and/or within the App. By continuing to use the Website, the App, or the Services after the updated Terms have been posted, you agree to be bound by the revised Terms. If you do not accept the modifications, your only remedy is to stop using the Website, the App, and the Services.

THE SECTIONS BELOW TITLED “BINDING ARBITRATION” AND “CLASS ACTION WAIVER” CONTAIN A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER. THEY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.

1. Description and Use of the Services

Services Description: Closer provides insights into relationship dynamics by analyzing user-submitted birth data to generate personalized reports. The App delivers unique compatibility analyses, helping users explore deeper relationship potential through astrology-driven insights, presented in an accessible and modernized format. While Closer may highlight potential strengths and challenges in relationships, it does not predict outcomes, nor does it offer matchmaking or dating services.

Subject to your strict compliance with these Terms, Closer grants you a limited, non-exclusive, revocable, non-transferable license to access and use the Services solely for your personal, non-commercial use. This license does not grant you ownership of any content or intellectual property within the Services. Closer reserves the right to revoke this license at any time, for any reason, and without prior notice.

All content and insights provided within the App and Website remain the property of Closer and its licensors. Any unauthorized reproduction, distribution, or modification of Closer’s content may violate copyright, trademark, and other applicable laws and may result in legal liability.

Use of AI Technology

Our App utilizes AI technology to analyze and present information in an understandable format. While we expect that the AI technology we are using will operate within the application's environment and will not access external resources or databases during its operation, we reserve the right to do so at our sole discretion. While every effort is being made to ensure the accuracy and relevance of the AI-generated content, there may be instances where the AI generates outputs that are incorrect or unrelated to the intended context ("hallucination"). We plan to continuously work to improve our AI models to enhance accuracy and reliability.

Limitation of Liability We are not responsible for any inaccuracies, errors, or irrelevant content or other “hallucinations” generated by the AI technology of any kind, nor for any consequences resulting from the use or interpretation of such content. Users are encouraged to independently verify critical information and use their judgment when using AI-generated outputs.

User Responsibility Users agree to use the application and its AI-generated outputs at their own risk. By using our application, you acknowledge and accept these limitations inherent in AI technology.

2. Eligibility

By using our Services, you represent and warrant that you will comply with all applicable laws and regulations, that your use of the Services is legal in, and does not violate any laws or regulations where you live, and that your use of the Services will be in accordance with these Terms. The Services are available to individuals who are 16 years of age or older. If you are under 16, you are not permitted to use the Services. If you are between 16 and 18 years old, you may only use the Services if permitted by law and we may require the consent of a parent or legal guardian but have no obligation to provide you the Service, and we reserve the right to suspend or cancel your account for any reason, including if we have reason to believe in our sole discretion that you are not legally eligible or that such consent was not valid. Certain features may be restricted to users who are 18 years of age or older. Additionally, individuals who are registered sex offenders are strictly prohibited from using the Services.

3. Use of Personal Information

Your use of the Website, the App, and the Services may involve providing us with certain personal information. Our collection, storage, and use of such information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the practices outlined in our Privacy Policy.

4. User Conduct and Community Guidelines

You are solely responsible for any content you upload, post, share, or otherwise transmit through the Services. To ensure a safe and respectful environment, all users must adhere to the following guidelines:

- You must not upload, post, or share content that infringes on the intellectual property rights of others.

- You must not share content that is defamatory, obscene, sexually explicit, violent, invasive of privacy, or contains hate speech.

- You must not disclose sensitive personal information about others, including contact details, financial information, or private messages.

- You must not upload or share software viruses, malware, or any other harmful code.

- You must not engage in spam, fraudulent schemes, or any unauthorized advertising.

- You must not impersonate any person or misrepresent your identity.

- You must not engage in harassment, abuse, or any behavior that negatively impacts other users.

- You must not attempt to gain unauthorized access to any part of the Services.

- You must not use automated means (such as bots or scrapers) to access or manipulate the Services.

Community Guidelines

By using the Website, App, and Services, you also agree to comply with Closer’s community guidelines, which aim to foster a respectful and positive user experience. Closer reserves the right to take appropriate action, including suspending or terminating accounts that violate these guidelines.

Closer does not conduct background checks on users. We encourage all users to use common sense and exercise caution when inviting others to App or interacting with others, particularly if communication extends beyond the App.

Special Notice for International Use and Compliance

Users accessing the Services from outside their country must comply with local laws regarding online content and conduct. Additionally, downloading or using the App may be subject to export control laws. You are solely responsible for ensuring compliance with such regulations.

Commercial Use Restrictions

Unless explicitly authorized, you may not use the Services for commercial purposes, including but not limited to selling, licensing, distributing, or monetizing any portion of the Services. The Services are for personal use only.

5. License to Use the App

Closer grants you a limited, non-exclusive, non-transferable license to download, install, and use the App on a personal mobile device. This license is solely for your

Closer grants you a limited, non-exclusive, non-transferable, revocable license to download and install a copy of the mobile application (“App”) on mobile devices that you own or control for your personal use and to use the App solely for your personal, non-commercial purposes. This license does not grant you any ownership rights in the App, and all rights not expressly granted herein are reserved by Closer.

If you access or download the App from Apple Inc. (“Apple”) through the App Store (“Apple App”), you may use the Apple App only (i) on an Apple-branded product running iOS (Apple’s proprietary operating system) and (ii) as permitted by the “Usage Rules” set forth in the App Store Terms of Service. Similarly, if you access or download the App from the Google Play Store or any other app distribution platform, your use of the App must comply with that platform’s terms of service.

By using the App, you acknowledge that Closer may communicate with you via SMS, MMS, push notifications, email, or other electronic means regarding Closer and its services. You also acknowledge that certain usage data may be transmitted to us as part of your use of the App. If you change or deactivate your mobile number or email address, you agree to promptly update your account information to prevent unintended messages from being sent to another individual.

7. Account Registration

If you wish to use the Closer app, you must download it from the Apple App Store, Google Play, or any other authorized app distribution platform using your respective store credentials.

To access certain features of the Services, you will need to register as a user (“Registered User”) by creating an account. The registration process may require you to provide a valid email address, a password, and other necessary information. You agree to provide and maintain accurate, current, and complete information throughout your use of the Services.

You are solely responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. If you suspect any unauthorized access or breach of security, you must notify Closer immediately. Closer reserves the right to modify or reset account credentials, restrict access, or suspend accounts at its sole discretion without prior notice. Closer is not liable for any losses or damages arising from unauthorized account access due in whole or in part to your failure to secure your credentials for any reason whatsoever.

Creating an account does not guarantee access to all features of the Services. Closer reserves the right to accept, reject, or restrict any user registration at its sole discretion. Some features may only be available to users who meet additional eligibility requirements.

8. Additional Terms of Service for Relationship Insights and Connection Features

In addition to the general registration obligations described above, certain features within Closer require additional eligibility criteria: (1) you must have an active account with Closer; (2) you may be required to provide additional information to generate relationship insights or interact with other users; (3) you must ensure that any details provided about yourself or others are accurate to the best of your knowledge; and (4) if applicable, you must obtain consent before sharing another individual’s information within the app.

Closer is committed to fostering a respectful, safe, and informative environment where users can explore relationship insights. To prevent abuse, Closer may implement verification measures, including but not limited to email verification or additional identity checks. Closer reserves the right to restrict, limit, or suspend access to any user who violates the Terms of Service or engages in misconduct within the platform, all in the sole discretion of Closer.

9. Modifications to Service

Closer reserves the right to modify, suspend, or discontinue any part of the Services at its sole discretion, with or without prior notice. This includes changes to app functionalities, content, or availability of features. You acknowledge that Closer is not liable for any modification, suspension, or discontinuation of the Services and that your continued use of the Services after any modification constitutes your acceptance of the updated terms.

10. General Practices Regarding Use and Storage

You acknowledge that Closer may establish general practices and limitations regarding the use of the Services, including but not limited to the maximum storage capacity allocated to user data and the duration for which such data is retained. Closer is not responsible for the deletion, loss, or failure to store any data or content uploaded or maintained through the Services.

Closer also reserves the right to terminate inactive accounts after a reasonable period or as required by law, with any such determinations made in our sole discretion. Additionally, Closer may modify its data retention and storage policies at any time, with or without notice, at its sole discretion.

11. Purchases

Closer may offer premium features, services, or content for purchase through a subscription or one-time payment (“in-app purchase”) via third-party payment platforms, including but not limited to Apple’s App Store and Google Play (collectively, “External Payment Providers”). If you choose to make a purchase, you will be prompted to confirm your transaction with the applicable External Payment Provider. Your designated payment method (“Payment Method”) will be charged according to the price displayed for the selected service, as well as any applicable taxes or fees imposed by your jurisdiction. By completing a purchase, you acknowledge and agree that additional terms and conditions from the External Payment Provider may apply, and that such terms are incorporated herein by reference.

Closer is not responsible for any payment processing errors, technical issues, or billing disputes related to transactions made through External Payment Providers. It is your responsibility to review and comply with the payment policies of the applicable platform before making a purchase. Unless stated otherwise, all purchases will be billed as selected by you and will continue on a recurring basis until canceled in accordance with the platform’s subscription management settings.

Please note that canceling or terminating your subscription does not automatically delete your Closer account. Account deletion must be performed separately within the app. Additionally, Closer reserves the right to suspend or terminate any account that violates these Terms of Service, including but not limited to non-compliance with community guidelines. No refunds will be issued for accounts suspended or terminated due to a violation of these terms.

AUTOMATIC RENEWAL. .

YOU MUST CANCEL YOUR SUBSCRIPTION BEFORE THE END OF ANY TRIAL PERIOD, SUBSCRIPTION TERM, OR RENEWAL PERIOD THROUGH THE APPLICABLE EXTERNAL PAYMENT PROVIDER, SUCH AS APPLE’S APP STORE OR GOOGLE PLAY. DELETING YOUR CLOSER ACCOUNT OR REMOVING THE APP FROM YOUR DEVICE DOES NOT CANCEL YOUR SUBSCRIPTION. IF YOU PURCHASE A SUBSCRIPTION, IT WILL AUTOMATICALLY RENEW FOR THE SAME PERIOD AS ORIGINALLY SELECTED UNLESS AND UNTIL YOU CANCEL OR CHANGE THE SUBSCRIPTION AS MAY BE APPLICABLE CLOSER IS NOT RESPONSIBLE FOR PROCESSING SUBSCRIPTION CANCELLATIONS OR REFUNDS. ANY CANCELLATIONS OR REFUND REQUESTS FOR PURCHASES MADE THROUGH THE APP STORE OR GOOGLE PLAY MUST BE HANDLED DIRECTLY BY APPLE OR GOOGLE, RESPECTIVELY.

Notice to California Subscribers: You have the right to cancel your subscription without penalty or obligation at any time before midnight of the third business day after subscribing. If you subscribed via Apple’s App Store or Google Play, refunds must be requested directly from Apple or Google. If you have concerns about your purchase, you may contact the Consumer Information Division of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N112, Sacramento, CA 95834, or by phone at (800) 952-5210.

Refunds. Purchases made through External Payment Providers (e.g., Apple’s App Store or Google Play) are subject to their respective refund policies. Closer does not process refunds directly. To request a refund or inquire about payment-related issues, please contact the appropriate store:

For Android users (Google Play): https://support.google.com/googleplay/answer/2479637?hl=en

For iOS users (Apple App Store): https://support.apple.com/en-us/HT204084

Additional Regional Policies:

Residents of Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin may cancel their subscription at any time before midnight of the third business day after subscribing. In the event of death or disability, your estate may request a prorated refund for the remaining unused portion of your subscription.

Residents of the European Union or European Economic Area are entitled to a full refund within 14 days of subscribing. The 14-day cancellation period begins on the subscription start date.

Closer provides free access to certain features to allow users to evaluate the service before making a purchase. If you are unsatisfied with your purchase or made a transaction in error, please follow the applicable refund process for your platform.

12. Intellectual Property Rights

Content and Trademarks. The Closer app, website, and services contain proprietary materials, including but not limited to software, text, graphics, images, audiovisual content, and any other materials provided by or on behalf of Closer (collectively, the “Content”). The Content is owned by Closer or licensed from third parties and is protected under applicable intellectual property laws, including copyright, trademark, and other proprietary rights. You acknowledge and agree that all rights, title, and interest in and to the Content, including any modifications or derivatives, belong exclusively to Closer or its licensors.

You have no ownership rights in or to the Content and may not use, copy, reproduce, distribute, modify, create derivative works, publicly display, or perform any part of the Content except as expressly authorized by Closer under these Terms of Service. Unauthorized use of the Content is strictly prohibited and may result in legal action. You must retain all copyright and proprietary notices on any permitted copies of the Content.

If you violate any provision of these Terms of Service, your rights to access and use the Content will immediately terminate, and you must cease all use and delete any copies you may have made.

The trademarks, trade names, service marks, and logos of Closer (“Closer Trademarks”) displayed on the website, app, and services are registered or unregistered trademarks owned by Closer. Other company, product, or service names appearing within the app or website may be trademarks of their respective owners (“Third-Party Trademarks”). Nothing in these Terms of Service grants you any right to use Closer Trademarks or Third-Party Trademarks without prior written permission from Closer or the applicable trademark owner. Any unauthorized use of trademarks is strictly prohibited, and all goodwill derived from the use of Closer’s trademarks shall inure solely to Closer’s benefit.

The Closer app, website, and services are also protected under trade dress, unfair competition, and other laws. You may not copy, imitate, or use the design, layout, or appearance of Closer’s website, app, or services in whole or in part without explicit written permission. Any retransmission, framing, mirroring, or unauthorized use of the Content is strictly prohibited.

13. Third-Party Material

Under no circumstances will Closer be liable for any content, materials, or information provided by third parties (including users), including but not limited to errors, omissions, or any loss or damage resulting from the use of such content. You acknowledge that Closer does not pre-screen content but reserves the right, at its sole discretion, to review, refuse, or remove any content made available through the Services. Without limiting the foregoing, Closer may remove content that violates these Terms of Service or is deemed objectionable in Closer’s sole discretion.

You acknowledge and agree that you are solely responsible for evaluating any content and assume all risks associated with its use, including reliance on its accuracy, completeness, or usefulness. Closer is not responsible for any third-party content (whether user regenerated, AI generated in whole or in part, or otherwise) or interactions that occur outside the Services.

14. User Content Transmitted Through the Service

The Services may allow users to submit, post, or upload content, including but not limited to personal and biographical information, images, audio or visual content, messages, text, graphics, ratings, reviews, and other materials (“User Content”). By submitting User Content, you acknowledge and agree that such content is not confidential or proprietary, including any personally identifying information you may choose to share.

YOU, AND NOT CLOSER, ARE ENTIRELY RESPONSIBLE FOR YOUR USER CONTENT AND ANY CONSEQUENCES ARISING FROM ITS UPLOAD, POSTING, OR TRANSMISSION VIA THE SERVICES. Closer has no obligation to display or maintain any User Content and may remove it at its sole discretion, with or without notice.

You retain all intellectual property rights in your User Content. However, by submitting User Content, you grant Closer and its affiliates a non-exclusive, royalty-free, sublicensable, perpetual, and worldwide license to use, copy, modify, compile, adapt, distribute, publicly display, publicly perform, translate, and otherwise exploit your User Content for any purpose, in any format, media, or technology now known or later developed.

By submitting User Content, you represent and warrant that (i) you are the original creator or have the necessary rights and permissions to provide the User Content, (ii) you have the authority to grant Closer the license described above, and (iii) the User Content does not infringe any intellectual property rights, violate any law, or contain defamatory, obscene, or otherwise prohibited material under Closer’s User Conduct and Community Guidelines.

You acknowledge and agree that certain features of Closer may function as public forums where User Content is visible to others. Please use discretion when posting or sharing content, as Closer is not responsible for how other users may use or interpret your User Content.

15. Feedback

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Service (“Feedback”) provided by you to Closer is non-confidential. Closer shall have the unrestricted right to use, modify, reproduce, distribute, or otherwise exploit the Feedback for any purpose, commercial or otherwise, without any obligation to provide you with notice, compensation, or attribution.

16. Use of Celebrity Information

Any celebrity featured on the Service is included for informational or entertainment purposes only. The presence of a celebrity within the Service does not constitute their endorsement of Closer or its content. Additionally, Closer does not endorse any celebrity featured within the Service.

If a celebrity or their authorized representative wishes to request content removal or further information, they may contact us at hello@mycloserapp.com.

17. Copyright Complaints

Closer respects intellectual property rights and expects users to do the same. If you believe that content on the Service infringes upon your copyright or intellectual property rights, you may submit a notice of infringement in accordance with applicable copyright laws, such as the Digital Millennium Copyright Act (“DMCA”).

To file a copyright infringement claim, send an email to Closer’s Copyright Agent at hello@mycloserapp.com with the subject line “Copyright Infringement Notice.” You may also submit a written notice by mail to:

DESTINY GUIDE INC.

677 N. WASHINGTON BLVD #57

SARASOTA, FL 34236, US

Your written notice must include the following:

- An electronic or physical signature of the person authorized to act on behalf of the copyright or intellectual property owner.

- A description of the copyrighted work or other intellectual property you claim has been infringed.

- A description of where the infringing material is located within the Service, with sufficient detail for us to identify it.

- Your name, address, telephone number, and email address.

- A statement that you have a good faith belief that the disputed use of the content is not authorized by the copyright or intellectual property owner, their agent, or the law.

- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.

Counter-Notice

If you believe that your content was removed or disabled in error, you may submit a counter-notice to the Copyright Agent containing the following information:

- Your physical or electronic signature.

- Identification of the content that was removed or disabled and the location where it previously appeared.

- A statement that you have a good faith belief that the removal or disabling of the content was a mistake or misidentification.

- Your name, address, telephone number, and email address, along with a statement consenting to the jurisdiction of the courts in Sarasota, Florida, and agreeing to accept service of process from the person who filed the original copyright complaint.

- If Closer receives a valid counter-notice, we may restore the removed content unless the original complaining party initiates legal action seeking a court order to prevent such restoration within 10 to 14 business days.

Repeat Infringer Policy

In accordance with applicable copyright laws, Closer reserves the right to terminate accounts of users who are deemed repeat infringers or who repeatedly violate intellectual property rights. At its sole discretion, Closer may also restrict access to the Service or remove content that is alleged to be infringing, even if no repeat offense has occurred.

18. Third-Party Websites

The Service may contain links to third-party websites, services, or resources that are not owned or controlled by Closer. Closer does not endorse, monitor, or assume responsibility for the content, policies, or practices of any third-party websites. You acknowledge and agree that Closer is not responsible or liable, directly or indirectly, for any damages, losses, or claims arising from your use of or reliance on any third-party content, products, or services accessed through the Service. Any interactions, transactions, or agreements you enter into with third-party providers are solely between you and that third party, and Closer bears no liability for such dealings.

19. Indemnity and Release

You agree to indemnify, defend, and hold harmless Closer, its parent company DESTINY GUIDE INC., its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including but not limited to reasonable attorneys’ fees and costs, arising out of or related to:

- Your use of the Service,

- Your violation of these Terms of Service,

- Your violation of any rights of another party, including but not limited to intellectual property rights,

Any content or materials you upload, submit, or transmit through the Service.

If you are a California resident, you expressly waive California Civil Code Section 1542, which states:

“A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor or released party.”

20. Disclaimer of Warranties

THE WEBSITE, THE SERVICES, THE APP, AND ALL CONTENT PROVIDED THROUGH CLOSER ARE MADE AVAILABLE ON AN “AS IS” AND “AS AVAILABLE” BASIS. DESTINY GUIDE INC. AND ITS SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AVAILABILITY, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

CLOSER MAKES NO GUARANTEE THAT (I) THE SERVICE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE INFORMATION PROVIDED THROUGH THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (IV) ANY PRODUCTS, SERVICES, OR INFORMATION YOU OBTAIN THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.

THE WEBSITE, THE APP, THE CONTENT, AND THE SERVICES MAY CONTAIN TECHNICAL INACCURACIES, TYPOGRAPHICAL ERRORS, OR OMISSIONS. WE ASSUME NO RESPONSIBILITY FOR ANY SUCH ISSUES AND RESERVE THE RIGHT TO MAKE CHANGES, CORRECTIONS, AND/OR IMPROVEMENTS AT ANY TIME WITHOUT NOTICE.

CLOSER PROVIDES INSIGHTFUL, EDUCATIONAL, AND ENTERTAINMENT CONTENT BASED ON ASTROLOGICAL INTERPRETATIONS AND RELATIONSHIP ANALYSES. THE SERVICE DOES NOT PROVIDE PSYCHOLOGICAL, MEDICAL, FINANCIAL, TAX, ACCOUNTING, OR LEGAL ADVICE OR ANY OTHER PROFESSIONAL ADVICE OF ANY KIND OR NATURE WHATSOEVER. YOU ACKNOWLEDGE THAT CLOSER IS NOT A SUBSTITUTE FOR PROFESSIONAL GUIDANCE. IF YOU REQUIRE MENTAL HEALTH SUPPORT, MEDICAL ADVICE, OR LEGAL COUNSEL, YOU SHOULD CONSULT A LICENSED PROFESSIONAL.

CLOSER’S SERVICES MAY SUGGEST CONNECTIONS BASED ON ASTROLOGICAL INTERPRETATIONS OR DISPLAY ANALYSES OF YOUR INTERACTIONS WITH OTHER USERS. DESTINY GUIDE INC. DISCLAIMS ALL RESPONSIBILITY FOR ANY OUTCOMES RESULTING FROM YOUR INTERACTIONS OR DECISIONS BASED ON CLOSER’S CONTENT, INCLUDING ANY ACTIONS OR INACTIONS YOU TAKE BASED ON THE SERVICE. WE DO NOT GUARANTEE THE RELIABILITY OR OUTCOME OF ANY CONNECTION OR RELATIONSHIP ANALYSIS FEATURED IN THE SERVICE. YOU ASSUME FULL RESPONSIBILITY FOR ANY ACTIONS YOU TAKE BASED ON YOUR USE OF CLOSER.

CLOSER DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS OR IDENTITY VERIFICATION ON ITS USERS. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE CONDUCT, IDENTITY, OR INTENTIONS OF USERS. YOU ACKNOWLEDGE THAT ANY INTERACTIONS WITH OTHER USERS ARE SOLELY AT YOUR OWN RISK, AND YOU SHOULD USE COMMON SENSE SAFETY MEASURES WHEN ENGAGING WITH OTHERS ONLINE OR IN PERSON.

CLOSER RESERVES THE RIGHT, BUT IS NOT OBLIGATED, TO SCREEN USERS OR CONDUCT ANY BACKGROUND CHECKS AT ITS SOLE DISCRETION. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT CLOSER IS NOT LIABLE FOR ANY HARASSMENT, FRAUD, ABUSE, OR OTHER INAPPROPRIATE BEHAVIORS THAT MAY OCCUR THROUGH INTERACTIONS ON THE PLATFORM.

BY USING CLOSER, YOU AGREE THAT YOUR ENGAGEMENT WITH THE SERVICE AND OTHER USERS IS ENTIRELY AT YOUR OWN RISK, AND NEITHER DESTINY GUIDE INC. NOR ANY OF ITS AFFILIATES OR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS OR ASSOCIATES SHALL BE RESPONSIBLE FOR ANY OUTCOMES ARISING FROM YOUR USE OF THE SERVICE.

21. Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT DESTINY GUIDE INC. AND ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS AND ASSOCIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF DESTINY GUIDE INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, RESULTING FROM: (I) YOUR USE OR INABILITY TO USE THE SERVICE; (II) THE COST OF OBTAINING SUBSTITUTE GOODS OR SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICE; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (V) ANY OTHER MATTER RELATING TO THE SERVICE. IN NO EVENT WILL DESTINY GUIDE INC.’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID DESTINY GUIDE INC. IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICE OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

IF YOU ARE A USER FROM NEW JERSEY, THE FOREGOING SECTIONS TITLED “DISCLAIMER OF WARRANTIES” AND “LIMITATION OF LIABILITY” ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.

22. Dispute Resolution by Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR LEGAL RIGHTS.

Agreement to Arbitrate

In the event of a dispute arising under or relating to this Agreement, the Website, the App, or any other products or services provided by Closer (each, a “Dispute”), such dispute will be finally and exclusively resolved by binding arbitration governed by the Federal Arbitration Act (“FAA”). NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL, EXCEPT THAT EITHER PARTY MAY BRING ITS CLAIM IN ITS LOCAL SMALL CLAIMS COURT, IF PERMITTED BY THAT SMALL CLAIMS COURT RULES AND IF WITHIN SUCH COURT’S JURISDICTION. ARBITRATION IS DIFFERENT FROM COURT, AND DISCOVERY AND APPEAL RIGHTS MAY ALSO BE LIMITED IN ARBITRATION.

All disputes will be resolved before a neutral arbitrator selected jointly by the parties, whose decision will be final, except for a limited right of appeal under the FAA. The arbitration shall be commenced and conducted by JAMS pursuant to its then-current Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those rules, or, where appropriate, pursuant to JAMS’ Streamlined Arbitration Rules and Procedures. All applicable JAMS rules and procedures are available at the JAMS website www.jamsadr.com. Each party will be responsible for paying any JAMS filing, administrative, and arbitrator fees in accordance with JAMS rules.

Judgment on the arbitrator’s award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The arbitration may be conducted in person, through the submission of documents, by phone, or online. If conducted in person, the arbitration shall take place in the United States county where you reside. The parties may litigate in court to compel arbitration, to stay a proceeding pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

The parties shall cooperate in good faith in the voluntary and informal exchange of all non-privileged documents and other information (including electronically stored information) relevant to the Dispute immediately after commencement of the arbitration.

Nothing in these Terms of Service will prevent Closer from seeking injunctive relief in any court of competent jurisdiction as necessary to protect its intellectual property, confidential information, or proprietary rights pending the outcome of the arbitration referenced above.

You hereby irrevocably and unconditionally consent to the personal and subject matter jurisdiction of the federal and state courts in Sarasota, Florida for purposes of any such action by Destiny Guide Inc. or any of its affiliates.

Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND DESTINY GUIDE INC. INDIVIDUALLY. TO THE FULL EXTENT PERMITTED BY LAW:

- NO ARBITRATION OR PROCEEDING SHALL BE JOINED WITH ANY OTHER;

- THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED OR RESOLVED ON A CLASS ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES;

- THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.

YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST DESTINY GUIDE INC. ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Pre-Arbitration Dispute Resolution

Closer is committed to resolving disputes amicably and efficiently. Most customer concerns can be resolved quickly and informally by emailing Closer’s support team at hello@mycloserapp.com.

If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). The Notice to Destiny Guide Inc. should be sent to:

DESTINY GUIDE INC.

677 N. WASHINGTON BLVD #57

SARASOTA, FL 34236, US

Email: hello@mycloserapp.com

Subject line: “Legal Dispute”

The Notice must:

1. Describe the nature and basis of the claim or dispute.

2. Set forth the specific relief sought.

If Closer and you do not resolve the claim within sixty (60) calendar days after the Notice is received, either party may commence an arbitration proceeding. During arbitration, neither party will disclose the amount of any settlement offer made before the arbitrator determines the award, if any.

23. Confidentiality

All aspects of the arbitration proceeding, including any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.

24. Severability

If a court or the arbitrator determines that any term or provision of this Arbitration Agreement (other than the subsection titled “Class Action Waiver”) is invalid or unenforceable, the parties agree to replace such term or provision with a valid and enforceable term that most closely reflects the original intent of the invalid or unenforceable term. The Arbitration Agreement shall be enforceable as so modified.

If a court or the arbitrator determines that any provision of the Class Action Waiver is invalid or unenforceable, then the entirety of the Arbitration Agreement shall be null and void. However, the remainder of these Terms of Service will continue to apply.

25. Termination

You agree that Destiny Guide Inc. may, at its sole discretion, suspend or terminate your account (or any part thereof) or restrict your use of the Closer app for any reason, including but not limited to:

- Violation of these Terms of Service.

- Suspected fraudulent, abusive, or illegal activity.

- Prolonged inactivity.

Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination may also be referred to law enforcement authorities. Destiny Guide Inc. reserves the right to discontinue providing the Closer app and related services, in whole or in part, at any time, with or without notice.

You acknowledge that upon termination of access:

- Your account may be deactivated or deleted immediately.

- Any content you have submitted or stored within the Closer app may be removed.

- Destiny Guide Inc. will not be liable to you or any third party for termination of access to the Closer app.

26. User Disputes

You acknowledge that you are solely responsible for your interactions with other users within the Closer app. Destiny Guide Inc. assumes no liability or responsibility for disputes between users.

While Destiny Guide Inc. reserves the right, at its discretion, to monitor or moderate disputes, it is not obligated to become involved in any user disputes.

27. General

These Terms of Service constitute the entire agreement between you and Destiny Guide Inc. regarding your use of Closer, superseding any prior agreements, whether written or oral.

You may also be subject to additional terms when using third-party services, content, or software through Closer.

Governing Law & Jurisdiction

These Terms of Service will be governed by the laws of the State of Florida, without regard to its conflict of law provisions. For any disputes not subject to arbitration, you and Destiny Guide Inc. agree to submit to the personal and exclusive jurisdiction of state and federal courts located in Sarasota, Florida.

Enforceability

- If any provision of these Terms of Service is found to be invalid or unenforceable, the court should interpret the provision to best reflect the original intent, and the remaining provisions shall continue in full force and effect.

- The failure of Destiny Guide Inc. to exercise or enforce any right or provision shall not constitute a waiver of such right.

Time Limitation on Claims

You agree that any claim or cause of action related to the use of the Closer app or these Terms of Service must be filed within one (1) year of the event giving rise to such claim; otherwise, it is permanently barred.

Communication & Notices

- A printed version of this Agreement shall be admissible in judicial or administrative proceedings.

- Notices to you may be provided via email or through in-app notifications.

- Updates to these Terms may be communicated by displaying notices or links within the Closer app.

Assignment

- You may not assign or transfer your rights under these Terms without prior written consent from Destiny Guide Inc.

- Destiny Guide Inc. may assign or transfer these Terms, in whole or in part, without restriction.

Contact Information

Questions? Concerns? Suggestions?

Please contact us at hello@mycloserapp.com to report any violations or for further inquiries.